Terms & Conditions

General Information

Bespoke items are non-returnable. Please note that certain non-stock models are also non-returnable. Please confirm with our Sales Office on telephone +44(0)1902 387000.  All heat outputs are shown at DT 50°C, in compliance with BS EN442 – Specification for Radiators and Convectors. To convert to DT 60ºC, multiply heat output by conversion factor 1.264 (approximate figure); to convert to DT 70ºC, multiply heat output by conversion factor 1.549 (approximate figure). All measurements given are nominal dimensions only (mm) and are not binding, and have a working tolerance of +/-3mm.  Detailed technical drawings are available on request from our Sales Office on +44(0)1902 387000 or via email –

Manufactured from hot brass stamped fittings and high quality brass tube complying to BS EN12449:2016+A1:2019.  Some models are manufactured from stainless steel tubing or containing stainless steel components suitable for all heating circuits. Detailed material specifications available on request from our sales office on +44 (0) 1902 387000.  All products are pressure tested to 6.9 bar (100psi) air immersed in water. All models are fitted with two ½” BSP FI connections.  A manual bleed air vent is fitted to all hot water models.  Auto air vents available on request at additional cost.

In compliance with our constant improvement policy, we reserve the right to alter specifications, materials, and dimensions or discontinue any of our products without prior notice. The colours on the web page are as accurate as the colour processes allow. Photographs and images are for illustrative purposes only. We reserve the right to change specifications without prior notification.

Products ordered incorrectly or where the specification has changed will incur a re-stock charge. Bespoke/custom made products are non-refundable. Upon returning a product, Vogue (UK) Ltd reserves the right to refuse credit if the product is not made available upon an agreed collection/return in line with the Company’s terms and conditions.

A copy of the Company’s full Terms and Conditions of Trading is available on request.


All installations of a Vogue (UK) Ltd  products should be in accordance with the following British Standards;

  • BS 7593:2019 Code of Practice for the preparation, commissioning, and maintenance of domestic central heating and cooling water systems (In short, clean, protect, test & maintain).
  • BS EN 14336:2004 Heating systems in buildings – Installation and commissioning of water-based heating systems
  • BS EN 12828:2012 Heating systems in buildings – Design for water-based heating systems.

EN442 1 & 2

Where applicable, the product on this website has undergone independent testing to verify heat outputs are in accordance with the parameters laid down in the above European standards.

ISO 9001:2015 Certified

Vogue (UK) Ltd is proud to be ISO 9001: 2015 certified.

Quality is of utmost importance to our organization, in both the products and services we provide our customers. Reflecting this commitment, Vogue (UK) Ltd implemented and received certification of our Quality Management System in accordance with ISO 9001:2015.

Construction Product Regulations (CPR)

In compliance with the above, Vogue (UK) Ltd (The Company) holds a declaration of Performance Certificates (DoPs) for all products covered by the Harmonised Standard EN442.1 / 2. Copies of relevant certificates are available on request.  Some products at the time of print may be awaiting confirmation.

Product with a declared heat output of 200Watt or less 50 degrees C Delta T is not classified by The Company as heating appliances and is therefore not covered by the above. All individually manufactured bespoke products are similarly exempted from the above legislation.


Vogue (UK) Ltd is a company that celebrates the wealth of traditional, quality handcrafted heated towel warmers and radiators and is one of the last true manufacturers in the UK. FloBar towel warmers installed within the UK are also covered by a 2 Year product warranty – subject to our business trading Terms & Conditions against manufacturing defects. And the ability to demonstrate that the British Standards highlighted in the installation section have been followed.

Continual Improvement

Our company policy is one of continual improvement, and Vogue (UK) Ltd reserves the right to amend designs, specification or discontinue any of our products without prior notice. E & OE


Paid UK mainland, excluding requests for next day service, Export carriage can also be arranged. Please contact our Sales Office for details on telephone +44(0)1902 387000.

Terms Certifications